Frequently Asked Questions

If you have a question not seen here or one that you would like to see added to our FAQ, please let us know through our contact page.


General FAQs

  • If inside Maryville City limits call Maryville Public Safety at 660-562-3209, they will dispatch us.

    If outside Maryville City limits call the Sheriff’s Department at 660-582-7451, they will dispatch us if we have a contract with your area.

  • We primarily care for dogs and cats. We will have an occasional case with other types of animals like a rabbit.

  • Currently we have contracts with Maryville, Hopkins, Pickering, Burlington Junction, Barnard, Graham, Skidmore, and Ravenwood.

    For more information read our Animal Control page.

  • Everyone!

    Those 13 years and younger must be accompanied by a parent or another adult who will be responsible for volunteer’s actions. Anyone under 18 years old will need a parent/guardian to sign the Assumption of Risk Waiver.

    Learn more on our volunteer page.

  • If an animal has a microchip or tags, we will notify them immediately. Animals are boarded for $20 per day and the owner is responsible for that cost. If after five days no one claimed the animal or the identity of the owner cannot be found, the animal is eligible for adoption.

    Read more on our services page.

Adoption related FAQs

  • Yes – but you must be willing to travel to our location for the meet-and-greet and to finalize the adoption.

  • A $25 non-refundable hold deposit may be placed on a pet for a 72-hour period. The hold deposit is separate from the adoption fee. If you decide to proceed with the adoption, you must pay the adoption fee in full upon completion of your adoption agreement. Only one hold may be placed on a pet at a time. All adoption holds must be processed in person or by phone (660-562-3333). If approved, you can pay online via our secure PayPal page at https://www.paypal.me/NodawayHumaneSociety.

    We recommend completing the application process during this hold period so we can contact references and approve your application in advance.

  • Animals in isolation can be placed on early-bird hold with a $25 non-refundable hold deposit and approval by the shelter. Exceptions include:

    • Animals younger than six weeks of age

    • Animals on stray hold

    Animals in isolation can not be seen by the public. You will only be able to see the animal in photos or videos provided by the staff. It is also important to note, you are taking a risk by placing an animal on hold that has not been medically cleared. We do not offer a refund even in cases of the animal’s death.

    Once the animal is medically cleared and placed on the main adoption floor, we will notify you that you have 72 hours to finalize the adoption or the animal will be made available for adoption again. To speed up the process, we recommend completing the adoption questionnaire in advance.

  • No. Your hold expires 72 hours from the time it is approved. For early-bird holds, your hold expires 72 hours from when you are notified the animal is now on the main floor.

  • Yes, but only once. An additional $25 non-refundable hold deposit will be required. The maximum amount of time a potential adopter can hold an animal is 6 days. If you do not contact us for approval of an extension before your original 72 hour hold expires, the animal will be made available to the public.

  • Yes. If the animal becomes available for adoption, we will notify ALL potential adopters on the wait list. The animal is available to the first person (including the public) to place a hold or adopt the animal.

  • No. The $25 hold deposit is non-refundable. The most common reason an application would be denied is because the landlord does not grant approval. Please talk with your landlord first.

  • Yes. Adopters, age 60 and older, to adopt a cat or dog, 7 years or older. The adoption fee will be reduced to $25, subject to an approved adoption application.

City Tag FAQs

  • All ordinances that we have seen in Nodaway County run from January to December of each year no matter what month you purchase the tag in.

  • You can get Maryville City Dog Tags at New Nodaway Humane Society, South Paws Veterinary Clinic, and Maryville Veterinary Clinic.

  • You will need to have proof that you animal has been sterilized and proof of a current rabies vaccination.

  • If the animal is fixed the cost is $5 per year, not fixed is $25.

  • You can pick up Graham City Dog Tags at New Nodaway Humane Society or from Randy Hawkins in Graham.

  • You will need to have proof that you animal has been sterilized and proof of a current rabies vaccination.